August 26, 2002
To whom it may concern:
This letter is a reference letter for Pilot Contracting Corporation. Thomas More College engaged Pilot as the construction manager for a $7.2 million, 160 bed Residence Hall built on the campus of Thomas More College. As I had just assumed the Presidency during the planning and construction period, I made it a point to have interaction with Pilot's executive group and their site construction management team during the construction process.
Let me say at the outset that Pilot surpassed all of our critical construction goals:
· The project was completed before the deadline (critical to us because of the need to house arriving students).
· The project quality matched or exceeded all of our expectations.
· The project was completed approximately 5% under budget.
In addition to meeting the key measurements of performance listed above, it is particularly noteworthy that Pilot, after being selected in a competitive bidding process, broke ground for construction in September 2001 and completed the project in early July 2002. In a situation where the timeline was critical, Pilot brought the necessary resources to the project to go from groundbreaking to completion in less than a year.
Finally, I would like to compliment Pilot, particularly Mike Schleper and Curtis Hinshaw, for the professional manner in which they, and their staff, conducted their business with the College. They established communications procedures at the outset, which were very effective in resolving unanticipated problems in a timely manner. We were kept appraised of cost issues, throughout the project, which went a long way towards eliminating our concern over unpleasant "surprises" late in the day.
We would highly recommend Pilot for any construction management projects you might be entertaining. This was the third major project Pilot has completed for the College (they built our Student Center in 1998 and our Convocation Center in 1987), and we have been completely satisfied with their performance on each project.
E. Joseph Lee, II