Sanger & Eby Design
Web and Print Design Studio

October 24, 2001

Curtis Hinshaw
Project Manager
Pilot Building Contractors
1452 Donaldson Highway
Erlanger, Kentucky 41018-1047

Dear Curtis,

Our building is a showplace. Lisa, the staff and I love coming to work. The renovations to our building have made it perfectly functional for our needs as well as visually stunning. We get raves from everyone who sees it and we can't thank you enough.

Since you and Mike were involved in this project, even before we purchased the building, Lisa and I feel deeply grateful to you for your support, encouragement and guidance throughout the whole process. It was your enthusiasm about the building and the renovation project that assured us that we were making the right move.

You and Mike dared us to dream and we certainly took you at your word. When our architects envisioned a "unique interior", you found ways to turn our dreams into reality. With minimal changes, Pilot was able to help us keep the look we wanted with a guaranteed budget maximum. Although there were several additions to the original project, you and your subcontractors made numerous cost saving suggestions, in the end keeping us at our original budget maximum. You worked diligently to keep us on track, in budget and on time.

I know we stretched some of your subcontractors but they certainly came through with your direction. Pilot made the process simple and seamless. John Sowders, our project superintendent along with you Curtis, made sure everyone on the job understood the vision we were trying to achieve. You kept us involved in the process and always welcomed and encourage us to come to the work site.

I have always heard great things about Pilot and after our experience I certainly understand why. Pilot's professionalism, dedication and genuine concern to do a great job were evident through out the entire project.

Warmest regards,

Donna Eby, Partner
Sanger & Eby Design

Project Profile for Sanger & Eby Design's Web and Print Design Studio.

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